Model building is free. Delivery is where it scales.

Free is $0 and includes full model building and insights. Pro is $449/mo, or $400/mo billed annually ($4,800/yr), and adds the Live API, score export, CRM writeback, and Timing, with 50 training runs · 20 timing refreshes · 10K scored records included each month. Enterprise is priced from $1,500/mo on annual contracts and scales with record volume, connected CRMs, and modules.

Not today. Each plan includes a monthly allotment of training runs, timing refreshes, and records scored over the API, shared by human and agent work. Past it, scoring over the API runs through a grace band up to 2x and then pauses, and agent compute stops; none of it becomes a charge unless an org admin turns on-demand billing on, which is not available yet. The mechanics are in the docs under Billing and How usage accrues.

Yes. Free is not a limited trial. You get 250,000 training records, up to 10 active models (soft cap), all insights (SHAP, Feature Stability Score, lift curves), and the Claude AI assistant. The only things you don't get are export, writeback, and the Live API. Free includes one agent loop a month over MCP: 5 training runs · 1 timing refresh · 1K scored records. It is a hard allowance, with no card and no on-demand billing; past it, the agent gets a refusal that names the meter and the upgrade path. Train a model on your real CRM data, see your AUC, and decide from there.

No. Pointing an MCP client at ax1om and minting a key is free on every tier, including Free. Four of the MCP tools run entirely inside your agent and never touch the network, so an agent can check fit and prepare a scrubbed export before you have connected anything at all. Past that, an agent runs on your entitlements rather than its own: it calls as you, so your plan limits apply to it exactly as they apply in the app.

Yes, within the Free agent loop, and only over MCP. Free includes one agent loop a month over MCP: 5 training runs · 1 timing refresh · 1K scored records. It is a hard allowance, with no card and no on-demand billing; past it, the agent gets a refusal that names the meter and the upgrade path. Scoring from your own service over HTTP still needs Pro, because Free has no API keys.

No. Agent-initiated compute is refused until an org owner or admin turns it on, and that setting ships off. An agent that tries before then gets a refusal telling it to ask you, not a charge. Past the included allotment, agent compute stops. It never becomes a charge unless an org admin has turned on-demand billing on. Everything an agent does still runs under your own grant, so your role and your plan limits bound it, and you can revoke a grant at any time under Settings, Connected agents.

Every Pro feature, included. You'll provide a payment method at checkout, but you won't be charged until day 15. Cancel anytime during the trial from the Stripe customer portal and you'll owe nothing.

Every tier gets base engagement features (raw counts, days since last activity, per-window aggregates). Engagement+ adds IV sweep (finds the optimal time windows automatically), category breakdowns (which campaign or form types drive conversion), decay tuning (weights recent engagement more heavily), and bigram sequence detection (for example, "Webinar then Demo").

Enterprise runs on annual contracts with invoice billing (NET 30). Pricing starts at $1,500 per month and scales with record volume, connected CRMs, and required modules. Click "Talk to sales" to start a conversation and get a quote.

Yes. Upgrade from Free to Pro directly from the app, self-serve. Downgrade from Pro to Free from the Stripe customer portal, which also handles cancellations. Enterprise contracts are managed by sales.

Your account data (models, runs, settings) is retained while your account exists, so you can pick up where you left off if you come back. Disconnecting your CRM revokes ax1om's access to it. If you want your data removed, email [email protected] and we will delete it. Full details are in the privacy policy.